Insurance

St. Francis Medical Center accepts most major health insurance plans including the following listed below.

Before scheduling your hospital visit, check with your health insurance provider to see if you are covered and learn the specifics of your coverage. Insurance plans are agreements made between you and your insurer, and St. Francis Medical Center cannot ensure that an insurance provider will pay for your care. It is your responsibility to understand what types of coverage your health insurance provides and to be sure that you meet all requirements stipulated by your specific plan.

Many PPO, HMO, employer benefit programs, and insurance plans require pre-certification for payment of full benefits. If your plan requires pre-certification, please notify your physician. Also, if your plan requires a referral form, please bring it at the time of admission.

Patients without insurance coverage will be expected to make a deposit on admission. Financial Counselors will assist you in making arrangements.

The following is a list of health plans accepted by St. Francis Medical Center. Talk to your employer or call us at (318) 966-7395 to make sure St. Francis is part of your health plan.

Aetna
American LifeCare / PHCS
Amerigroup
Amerihealth Caritas
BCBS and HMO LA
Bestcare
Cigna
Coventry
First Health / CCN
Gilsbar 360
Insurance Systems
Humana
Humana Gold
Humana Military
Louisiana Healthcare Connections
LWCC
Magellan
Magellan Medicaid
Med-Care Advantage
Mental Health Network
Mississippi Admin Services
Multi-Plan
PPO Plus
Three Rivers Provider Network
TriWest
USA MCO
United Behavioral Health
United Community Plan
United Healthcare
Value Options
Vantage
Vantage Medicare
Verity
Veterans Evaluation Services

St. Francis Medical Center is contracted with the insurance companies, networks and health plans listed above. Please note that hospital-based physicians such as: radiologists, pathologists, anesthesiologists, emergency room physicians, hospitalists, and neonatologists providing healthcare services at the hospital may not always have a contract with all the companies listed above.

These physicians will submit charges for professional services provided to you and are in addition to the patient’s hospital bill. In order to obtain information regarding network participation of any hospital based physician, patients may refer to the online provider directory of their insurance company for the most up-to-date information, call the hospital admitting department, or call the physician’s customer service number. Patients may request specific information from their health insurance issuer as to what benefits are payable under their healthcare policy for hospital based physicians.

In order to assist you, the following list provides the customer service telephone numbers and billing addresses for all hospital-based physicians who practice at St. Francis Medical Center.

Anesthesiologists

Specialty Management Services of Ouachita, LLC
101 Catalpa Street
Monroe, LA 71201
(318) 998-7600

Pathologists

The Delta Pathology Group
2915 Missouri Avenue
Shreveport, LA 71109
(800) 530-5088

Radiologists

Radiology Associates, APC
1888 Hudson Circle, Suite 2
P. O. Box 2184
Monroe, LA 71207
(800) 841-4236

Virtual Radiologic Professionals
11995 Singletree Lane, Suite 500
Eden Prairie, MN 55344
(952) 595-1143

Hospitalists

St. Francis Medical Center Hospitalist Group
309 Jackson Street
Monroe, LA 71201
(225) 765-5727

Intensivists

Pediatric Intensivists of Louisiana
7777 Hennessy Boulevard, Suite 103
Baton Rouge, LA 70808
(225) 767-6700

Neonatologists

St. Francis Medical Center NICU
309 Jackson Street
P. O. Box 1401
Monroe, LA 71210
(318) 966-4917

Emergency Room Physicians

Monroe Emergency Physicians, LLC
3330 Cumberland Road, Suite 500
Atlanta, GA 30339
(888) 881-8820

NOTICE AS REQUIRED BY THE LOUISIANA DEPARTMENT OF INSURANCE HEALTH CARE SERVICES MAY BE PROVIDED TO YOU AT A NETWORK HEALTH CARE FACILITY BY FACILITY-BASED PHYSICIANS WHO ARE NOT IN YOUR HEALTH PLAN. YOU MAY BE RESPONSIBLE FOR PAYMENT OF ALL OR PART OF THE FEES FOR THOSE OUT-OF-NETWORK SERVICES, IN ADDITION TO APPLICABLE AMOUNTS DUE FOR CO-PAYMENTS, COINSURANCE, DEDUCTIBLES, AND NON-COVERED SERVICES. SPECIFIC INFORMATION ABOUT IN-NETWORK AND OUT-OF-NETWORK FACILITY BASED PHYSICIANS CAN BE FOUND AT THE WEBSITE ADDRESS OF YOUR HEALTH PLAN OR BY CALLING THE CUTOMER SERVICE TELEPHONE NUMBER OF YOUR HEALTH PLAN.

01/07/19